Fitbit not showing your sleep score? try these fixes (2023)

Fitbits are a great option if you want to know your sleep habits.

If you have a newer version ofFitbit with a heart rate sensor,You can see how much light, deep, and REM sleep you have each night.

Fitbit also offers an easy-to-understand custom app.sleep scoreto give you a quick idea of ​​how restful your sleep is.

But what if your Fitbit sleep score doesn't show up, or shows up only two days out of seven, even though you've worn your Fitbit for seven nights?

Or maybe your sleep metrics were showing and now they're not?

There are several reasons why you might not see your sleep score on your Fitbit or in the Fitbit app.

It could be a problem with the timing, the version of the app you are using, the app settings, or the heart rate reading and settings.

This article describes solutions to resolve Fitbit sleep score issues.

quick checklist

1. For problems with app updates
   • Sign out of your account and sign in again.
   • Update the Fitbit app to the latest version.
   • Uninstall and reinstall the app.
2. Due to synchronization problems
   • resynchronize
   • Enable Always connected.
   • Activate synchronization throughout the day.
3. configuration problems
   • Resets the sleep goal setting.
   • Choose not to go to bed.
   • Clear sleep log.
   • Change sleep sensitivity settings.
   • Disable receiving sleep information.
4. For heart rate problems
   • Check your heart rate settings.
   • Try wearing your Fitbit in a different position.

related reading

• Does Fitbit not track sleep or is it inaccurate? let's fix it
• How to set up and use Fitbit's snore detection features
• Fitbit won't turn on watch when you touch it? Activation screen not working? let's fix it!
• Fitbit heart rate not working or inaccurate? let's fix it
• Here's how to pair your Fitbit with your iPhone, iPad, or Android device

Check out the Fitbit app

1. Sign out of your account and sign in again

Signing out will force the Fitbit app to reload all your information from the servers and display all sleep data correctly.

1. Open the Fitbit app.
2. I'm going toguide todayand touchYour account photo or profile iconin the top left-hand corner.
3. Scroll down and selectGo out.
4. Once logged out, touchconnectand follow the steps on the screen.

2. Update the Fitbit app to the latest version

1. On your phone, open the App Store or Google Play Store and check for an update to the Fitbit app.
2. If there is an update, touchupdate button.
3. After your device updates the Fitbit app, open it and access your sleep report. Check if your sleep score is now visible.
4. If you still don't see it, restart your phone and check again.
5. If you still don't see your sleep metric, restart your Fitbit. go through thisSettings app on most Fitbits and choose Restart or Restart device.
   1. For smartwatches, press and hold the side button for 10 seconds until you see the Fitbit logo on the screen.
   2. For trackers, place the Fitbit tracker on its charger and plug it in to charge. Then press the side buttons for 5 seconds (Inspire Series) or 8 seconds (Charge 3 & 4) and release the button. Wait for a smiley face icon to appear and for your tracker to vibrate to indicate that it has restarted.
   3. To learn how to reset your specific Fitbit model, visit our page:Need to restart or reset your Fitbit device? Learn the steps.

3. Uninstall and reinstall the Fitbit app

If you remove and add the Fitbit app to your device, you'll often see features like sleep score.

Before you delete the Fitbit app,Sync your Fitbit with the appto send your data to Fitbit's servers.

• Open the Fitbit app, tap your account icon, and choose the name of your Fitbit device to sync manually.
• Then scroll down and tapsync now.

After you've synced your Fitbit with the app, delete the Fitbit app from your phone.

For Android devices:

1. open thissettings appand go to your app list.
2. Find the Fitbit app and tapuninstall.Confirm that you want to delete the app.

   

3. Open the Google Play Store app and search for Fitbit.
4. tap oninstall buttonto reinstall the app on your device.
5. Once installed, open the app and sign in with your Fitbit account information.

For Apple devices (iOS):

1. Find the Fitbit app on your home screen.
2. Touch and hold the app icon until the quick action menu appears.
3. Choosedelete app.

   

4. Pressdelete appto confirm that you want to delete it.
5. Open the App Store app and search for Fitbit.
6. tap onget buttonto reinstall the app.
7. Once installed, open the app and sign in with your Fitbit account.

Review any sync-related issues

1. Pair againyour Fitbit with your phone's Bluetooth

1. go to your phonesettings appand chooseBluetooth.
2. find yourswill be arrangedand touch it.
3. ChooseForgetoForget this device.

   

4. Reboot your phone.
5. Open the Fitbit app, wait for a pairing prompt, and follow the steps to pair your Fitbit with your phone's Bluetooth.

   

Don't see a pairing message?

Check your Fitbit app notification settings if you don't see pairing notifications on your phone.

1. open thisFitbit app > Today taband choose yoursaccount photothe icon.
2. From your list of accounts, tap the name of your Fitbit device.
3. Scroll down and tapnotifications
4. Turn on notifications for calls, texts, calendar events, email, or apps, and look for the pairing message.
   1. These types of notifications require pairing with your phone, so force your Fitbit to pair.

2. Enable Always Connected

There is an additional setting to check if you are using Android and an older version of the Fitbit OS calledAlways connected.

This setting in the Fitbit app improves the Bluetooth connection between your phone and your Fitbit device.

Please note that enabling this feature may cause your Fitbit device's battery to drain faster than normal.

1. Open the Fitbit app.
2. Select your account icon or image in the top right corner.
3. Tap the device name of your Fitbit.
4. Scroll down toAlways connectedset up and turn on.
   
   1. If you don't see it, you've probably updated the Fitbit app and your Fitbit device to the latest versions that no longer offer this setting.

3. Enable All Day Sync

All Day Sync is another feature available in older versions of the Fitbit app, so it's a great place to check if you're using an older version.

If you turn on this setting in the Fitbit app, your Fitbit device will periodically sync with the Fitbit app.

On the other hand, this will slightly affect the battery life of your Fitbit device.

1. Open the Fitbit app, tap your account icon or image at the top, and choose your Fitbit device from the list of account options.
2. Scroll through the list of device settings.
3. ActivateSynchronization all day.
   1. If you don't see it, you've probably updated the Fitbit app and your Fitbit device to the latest versions that no longer offer this setting.

Check your Fitbit settings

1. Reset Sleep Goal Settings

If you set a daily sleep goal, these settings can sometimes interfere with getting a sleep score. So you can reset or delete it and see if your sleep score shows up.

1. open thisFitbit app > Todayab.
2. tap onsound block.
3. Select the settings gear icon in the top corner.
   1. The gear icon is next to the + sign.
4. For iPhones, tap Nobut menu(3-dot icon) in the upper right corner.
   1. choose forDelete sound target.
   2. We also recommend that you repeat step 4 and delete yoursTarget bedtimemitime to agree.
5. On Android phones, tapsleep time goaland delete it.
   1. Repeat and remove yoursTarget bedtimemitarget wake-up time.
6. check yourselfremoved these targets and sleep targetsmake sure these metrics say nowset goaloset the time.
7. Restart your Fitbit.
   1. For instructions on how to reset your Fitbit by model, go toThis article.
8. After your Fitbit restarts, we recommend that you get a good night's sleep to see if your sleep metric shows up.
   1. When you get a sleep score, you can add your sleep goal and desired sleep time.
   2. You don't need to set them up to get a sleep score.

2. Don't choose "go to bed now"o'I'm awake'commands

For a detailed display of sleep stage,don't choose "sleep now"in the Fitbit app or tap"I'm awake"when you get up in the morning

It seems contradictory, but oftendisappointingYour Fitbit will automatically track your sleep when you tap these prompts.

As a result, your Fitbit can't track your sleep stages, which are used to calculate your sleep score.

3. Delete or edit your sleep log

Edit your sleep log for days with missing results by manually re-entering your sleep and wake times. Another suggestion is to edit your current sleep log by adding or subtracting 1 minute from your wake time.

If your Fitbit doesn't show your sleep count on any day, try clearing your recent sleep logs and see if you get a sleep count the next day.

Deleting or changing this data usually helps to restore missing data and sleep score.

1. In the Fitbit app, go to the Today tab and select thesleeptejas.
2. Scroll down and tap on a specific daysleepRecordedit or delete.
3. For iPhones, tap NoButton with more than three dotsnext to the date.
   1. Chooseedit record, changethe start and end times of sleep and press Save to change the information.
   2. To delete the record, touchClear sleep log.
4. For Android, tap Nopencil iconto edit your sleep log and theButton with more than three dotsto clear your sleep log.

4. Change sleep sensitivity settings

There is a sleep sensitivity setting in the Fitbit app. The default option is the normal setting.

Try changing the sleep sensitivity setting from normal to sensitive or vice versa.

Change Fitbit sleep sensitivity settings on Apple (iOS) devices like iPhone and iPad

1. Go to the Today tab and tap your profile picture or icon in the Fitbit app.
2. Select Activity and wellness from the list of settings.
3. Choose sleep.
4. Scroll down and tap Sleep Sensitivity to change this setting to your liking (normal or sensitive).

If you are using older versions of the app, follow step 1 and tap Advanced settings > Sleep sensitivity.

Change Fitbit sleep sensitivity settings on Android devices

Currently, the Fitbit app for Android does not offer a way to change the sleep sensitivity within the app, so you will need to use the online panel to make this change.

1. Open a browser and go to yoursFitbit account dashboard.
2. tap onSettings gear icon > Settings > picture of your device.
3. Select below your Fitbit device nameSleepsupervisionand update your settings.

   

4. Sync your Fitbit with the app.

Explanation of normal sleep settings vs. fitbit reasonable

The normal setup only counts significant moves like rolls.

Sensitive settings record almost all your movements as fidget or awake time.

If you wake up tired when your Fitbit shows you've had enough sleep, try switching to the responsive setting.

5. Disable receiving sleep information

Fitbit's Sleep Insights feature uses your Fitbit data, including sleep history, exercise, calories, heart rate, and other data, to discover behaviors that affect your sleep.

Sleep Insights also guides you to improve your sleep based on your personalized data.

Some users reported that disabling these features fixed their sleep kernels not showing issues.

How to turn off Fitbit sleep information

1. Open the Fitbit app and tap the Today tab.
2. tap ondream tile.
3. cepasetup gearin the upper right corner.
4. To switch offLearn about sleep.

6. Check your heart rate settings

Your Fitbit combines heart rate and movement data to get a more accurate picture of your sleep cycle. So make sure your Fitbit's heart rate monitor is turned on.

You can't turn off heart rate tracking for Fitbit Sense and Versa 3+ series users, so you can skip this tip.

If you think your problem is related to heart rate or sleep tracking, read our postFitbit doesn't track sleep? let's fix itfor further corrections.

Check the status of your Fitbit's heart rate sensor

1. Open the Settings app on your Fitbit device (not the app).
2. Scroll down toheartbeat.
   1. This setting is not available on the Sense or Versa 3+ series.
3. Make sure it is enabled. If not, turn it on.

7. Try changing the position or setting of your Fitbit wrist

Try using your Fitbit in your non-dominant hand (or vice versa). Or wear it on the inside of your wrist (bottom of your wrist) instead of the outside.

It also helps to move the watch or tracker higher on your arm so you don't bend your wrist.

Wearing it on the inside of your wrist is especially helpful if you have tattoos or a lot of arm hair (you can also shave your hair, but wearing it on the inside is so much easier!)

Regardless of the position of your Fitbit, make sure it fits snugly and comfortably while you sleep. It shouldn't be so loose that it moves or so tight that you feel pressure from the band. Find a setting that you notice the least.

How to change the wrist domain of your Fitbit

1. Open the Fitbit app and tap the Today tab.
2. Select your profile photo or icon.
3. Choose the name of your Fitbit device from the list.

Look forimpulsesoWrist placement, touchingand then change your settings.

The dominant setting makes your Fitbit less sensitive to motion the more you use it more often.

On the other hand, the non-dominant setting makes your Fitbit more sensitive to motion, since you'll be using it less often for things like eating or typing.

Frequent questions

What is a sleep score?

Your sleep score helps you understand your sleep each night to spot trends in your sleep patterns.

This detailed look at your sleep patterns can help you develop healthier sleep habits.

Factors like caffeine, alcohol, stress, illness, or other actions can affect your heart rate while you sleep.

A sleep score gives users an easy-to-understand summary of their sleep quality.

While the Sleep Score is a good resource, it is not an FDA-approved diagnostic tool for diagnosing sleep disorders.

What is a good sleep score when I use my Fitbit?

Most people score between 72 and 83. Sleep score ranges are:

• Excellent: 90-100
• Birth: 80-89
• Feria: 60-79
• Poor: Less than 60

The higher your score, the more restful your sleep will be.

How is the sleep score calculated?

Your nightly sleep total is based on your heart rate, time spent awake or restless, and sleep stages.

You must be able to see your heart rate and sleep stages to see your sleep score.

• 50% of the score comes from sleep time. It's not based on how much time you spend in bed. If you lie awake in bed or wake up multiple times during the night, your sleep score will drop.
• 25% of the score comes from deep and REM sleep time.
• 25% of the score comes from the time your heart rate is below your resting heart rate and how restless your sleep was. These combined factors are called recovery.

This all goes into an algorithm and you get a sleep score.

How do I improve my sleep score?

To get a higher score, you should have a longer total sleep time and more complete REM and deep sleep.

Less movement and rotation during sleep and a sleeping heart rate lower than your daytime heart rate will increase your score.

Where can I find the sleep score?

You can find it in the Today tab of the Fitbit app, just below the pedometer. You can also view your sleep score right on your Fitbit watch by tapping the Today app and scrolling down to the Sleep category.

Wear your tracker when you go to sleep and the app will create a report as soon as you wake up, usually a few minutes later.

How do I see my sleep score in the app?

1. Wear your Fitbit device while you sleep and sync in the morning.
2. Open the Fitbit app.
3. Tap the Today tab, then tap the Sleep tile.
4. Check the value of your sleep log.

How do I see my sleep score on my Fitbit device?

1. Wear your Fitbit device while you sleep and sync in the morning.
2. Swipe up on the watch face to see Fitbit today.
3. Check your sleep block to see your sleep score.
   1. You may have to swipe up to find it (depending on model).
   2. On older models like the Fitbit Ionic or Fitbit Versa, you may need to tap Settings at the bottom of Fitbit Today and select the sleep tile.

Do I need Fitbit Premium to see sleep metrics?

No, you don't need Premium to see sleep metrics.

Users who pay for the premium subscription program get more details about their sleep score, such as a detailed analysisrestore score, which looks at an additional reading: your resting heart rate while you sleep.

Along with additional details about hissleepFitbit Score also compares your sleep to your peers.

In addition, you will also receive aReport snoring and noise from your sleeping environment.- all through the built-in microphone on your Fitbit!

Your sleeping heart rate is generally lower than your resting heart rate during the day.

To beSolo Fitbit-PremiumThe score helps you understand how restful your sleep was, as determined by the difference between your heart rate while you were sleeping and your resting heart rate during the day.

Fitbit Premium subscribers also have access to Fitbit's Guided Sleep Programs, which outline steps to improve sleep.sleephabits with a monthsleepProfile (for people with Charge 5, Inspire 2+, Luxe, Sense series and Versa 2+)

Every month when you use your Fitbit and whenSleepYou will receive a report with your data for at least 14 days a monthsleepwith 10 monthly metrics along with asleepAnimal that reflects long-term trendssleepbehaviors

These sleep profile metrics include:

1. Sleep schedule variability- how much your sleep pattern varies from day to day.
2. Bedtime- on average, the time you usually sleep.
3. time before deep sleep- how long it takes you on average to fall into a deep sleep.
4. sleep duration- how long do you usually sleep.
5. i am deep– How much time do you spend on average in deep sleep?
6. REM sleep— how much time you spend on average in REM sleep.
7. I am a restaurateur– how much time you spend on average with a heart rate below your normal resting heart rate.
8. sleep stability— how often, on average, you were briefly awake or moved during your sleep phase. When you change sleep stages or your sleeping position, her brain often wakes up for a moment; Stability tracks how often this happens.
9. long nights of waking- How many times have you experienced an awakening that lasted about 30 minutes or more?
10. days with naps— how often your Fitbit device took naps.

Summary

We found that the best practice for getting consistent sleep metrics with Fitbit is to:

• DO NOT press sleep now or I will be awake.
• Turn on heart rate monitoring.
• Sync with the Fitbit app before you go to bed.
• Carry the device in your non-dominant hand, perhaps on the inside of your arm, when you go to sleep.
• Let Fitbit automatically track your sleep.
• Sync with the app when you wake up in the morning. We hope you see your sleep score!

In general, Fitbit devices offer acceptable reliability when it comes to tracking sleep for most people.

More importantly, Fitbits provide a lot of sleep data and trends over time.

This data can help you adopt healthier sleep habits to improve your overall health.

Remember that Fitbit devices are not a substitute for standard clinical polysomnography to properly diagnose sleep problems and disorders.

I hope this article has helped you access your Fitbit sleep score.

If you have any other questions or additions, please let us and everyone else know in the comments section below!

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