Fitbit not showing your sleep score? try these fixes (2023)

Fitbits are a great option if you want to know your sleep habits.

If you have a newer version ofFitbit with a heart rate sensor,You can see how much light, deep, and REM sleep you get each night.

Fitbit also offers a personalized and easy-to-understand interface.sleep scoreto give you a quick overview of how restful your sleep is.

But what if your Fitbit sleep score doesn't show up, or only shows up two days out of seven, even though you've worn your Fitbit for seven nights?

Or maybe your sleep metrics were showing and now they're not?

There are several reasons why you might not see your sleep score on your Fitbit or in the Fitbit app.

It could be a problem with the sync, the version of the app you are using, the app settings, or the reading and heart rate settings.

This article describes solutions to resolve Fitbit sleep score issues.

quick checklist

1. For problems with app updates
   • Sign out of your account and sign in again.
   • Update the Fitbit app to the latest version.
   • Uninstall and reinstall the app.
2. Due to synchronization problems
   • resync.
   • Enable Always connected.
   • Enable all-day sync.
3. attitude problems
   • Resets the sleep goal setting.
   • Don't choose to go to bed.
   • Clear sleep log.
   • Change sleep sensitivity settings.
   • Turn off Get sleep information.
4. For heart rate problems
   • Check your heart rate settings.
   • Try wearing your Fitbit in a different position.

related reading

• Does Fitbit not track sleep or is it inaccurate? let's fix it
• How to set up and use Fitbit's snore detection features
• Fitbit won't turn on watch when you touch it? Screen activation not working? let's fix this!
• Fitbit heart rate not working or inaccurate? let's fix it
• Here's how to pair your Fitbit with your iPhone, iPad, or Android device

Check out the Fitbit app

1. Sign out of your account and sign in again

Exiting will force the Fitbit app to reload all your information from the servers and display all sleep data correctly.

1. Open the Fitbit app.
2. GonnaGuide Today.and typeYour account photo or profile iconin the top left-hand corner.
3. Scroll down and selectgo out.
4. After exiting, touchRecordand follow the steps on the screen.

2. Update the Fitbit app to the latest version

1. On your phone, open the App Store or Google Play Store and check for an update for the Fitbit app.
2. If there is an update, touchUpdate button..
3. After your device updates the Fitbit app, open it and access your sleep report. Check that your sleep score is now visible.
4. If you still don't see it, restart your phone and check again.
5. If you still don't see your sleep metric, restart your Fitbit. do it in theSettings app on most Fitbits and choose Restart or Restart device.
   1. For smartwatches, press and hold the side button for 10 seconds until you see the Fitbit logo on the screen.
   2. For trackers, place the Fitbit tracker on its charger and plug it in to charge. Then press the side buttons for 5 seconds (Inspire Series) or 8 seconds (Charge 3 & 4) and release the button. Wait until a smiley face icon appears and your tracker vibrates to indicate that it has restarted.
   3. To learn how to reset your specific Fitbit model, visit our page:Need to restart or reset your Fitbit device? Learn the steps.

3. Uninstall and reinstall the Fitbit app

If you remove the Fitbit app from your device and then add it back, you'll usually see features like sleep score.

Before you delete the Fitbit app,Sync your Fitbit with the appto send your data to Fitbit's servers.

• Open the Fitbit app, tap your account icon, and choose the name of your Fitbit device to manually sync.
• Then scroll down and tapsync now.

After you've synced your Fitbit with the app, delete the Fitbit app from your phone.

For Android devices:

1. open thissettings appand go to your app list.
2. Find the Fitbit app and tapuninstall.Confirm that you want to delete the app.

   

3. Open the Google Play Store app and search for Fitbit.
4. tap oninstall buttonto reinstall the app on your device.
5. Once installed, open the app and sign in with your Fitbit account information.

For Apple devices (iOS):

1. Find the Fitbit app on your home screen.
2. Touch and hold the app icon until the quick action menu appears.
3. Choosedelete app.

   

4. Pressdelete appto confirm that you want to delete it.
5. Open the App Store app and search for Fitbit.
6. tap onget buttonto reinstall the app.
7. Once installed, open the app and sign in with your Fitbit account.

Review any sync-related issues

1. Pair againyour Fitbit with your phone's Bluetooth

1. go to your phonesettings appand chooseBluetooth.
2. find yourwill be arrangedand touch it.
3. ChooseForgetoForget this device.

   

4. Reboot your phone.
5. Open the Fitbit app, wait for a pairing prompt, and follow the steps to pair your Fitbit with your phone's Bluetooth.

   

Don't see a pairing message?

Check your Fitbit app's notification settings if you don't see a pairing message on your phone.

1. open thisFitbit app > Today taband choose youraccount photothe icon.
2. In your list of accounts, tap the name of your Fitbit device.
3. Scroll down and tapnotifications.
4. Turn on notifications for calls, texts, calendar events, email, or apps, and look for the pairing message.
   1. These kinds of notifications require pairing with your phone, so force Fitbit to pair.

2. Turn on Always connected

There is an additional setting to check if you are using Android and an older version of the OS called FitbitAlways connected.

This setting in the Fitbit app improves the Bluetooth connection between your phone and your Fitbit device.

Please note that enabling this feature may cause your Fitbit device's battery to drain faster than normal.

1. Open the Fitbit app.
2. Select your account icon or image in the top right corner.
3. Tap the device name of your Fitbit.
4. Scroll down toAlways connectedset and turn on.
   
   1. If you don't see it, you've probably updated the Fitbit app and your Fitbit device to the latest versions that no longer offer this setting.

3. Turn on sync throughout the day

All Day Sync is another feature available in older versions of the Fitbit app, so it's a great place to check if you're using an older version.

If you enable this setting in the Fitbit app, your Fitbit device will periodically sync with the Fitbit app.

On the other hand, this will have a small impact on the battery life of your Fitbit device.

1. Open the Fitbit app, tap your account icon or image at the top, and choose your Fitbit device from the list of account options.
2. Scroll through the list of device settings.
3. trocarSynchronize all day.
   1. If you don't see it, you've probably updated the Fitbit app and your Fitbit device to the latest versions that no longer offer this setting.

Check your Fitbit settings

1. Reset Sleep Goal Settings

If you set a daily sleep goal, these settings can sometimes interfere with getting a sleep score. Then you can reset or delete it and see if your sleep score shows up.

1. open thisFitbit app > TodayAba.
2. tap onSchlafkachel.
3. Select the settings gear icon in the top corner.
   1. The gear icon is next to the + sign.
4. For iPhones, tapbut small(3-dot icon) in the upper right corner.
   1. Decideremove sound target.
   2. We also recommend that you repeat step 4 and remove yourbedtime goalmitime to get up.
5. On Android phones, taphalf the time I'mand delete it.
   1. Repeat and delete yourbedtime goalmitarget wake-up time.
6. check yourselfremoved these sleep goals and objectivesensuring these metrics say nowset a goaloset the time.
7. Restart your Fitbit.
   1. For instructions on how to reset your Fitbit by model, seeThis article.
8. After your Fitbit resets, we recommend getting a clean night's sleep to see if your sleep metric shows up.
   1. By getting a sleep score, you can add your sleep goal and sleep schedule.
   2. You don't need to set them up to get a sleep score.

2. Don't choose "go to bed now"o'I'm awake" ask for

For a detailed reading of sleep stages,don't choose "go to sleep now"in the Fitbit app or tap"I'm awake"when you get up in the morning

It seems contradictory, but it is oftendissolveyour Fitbit to automatically track your sleep when you tap these prompts.

As a result, your Fitbit can't track your sleep stages, which are used to calculate your sleep score.

3. Delete or edit your sleep log

Edit your sleep log for days with missing values ​​by manually re-entering your sleep and wake times. Another suggestion is to edit your current sleep log by adding or subtracting 1 minute from your awake time.

If your Fitbit doesn't show your sleep metrics for one day, try clearing your recent sleep logs and see if you get a sleep metric the next day.

Deleting or changing this data often helps to recover missing data and sleep score.

1. In the Fitbit app, go to the Today tab and select thesleepteja.
2. Scroll down and tap on a specific daysleeprecordedit or delete.
3. For iPhones, tapPlus button with three dotsnext to the date.
   1. Chooseedit record, changeSleep start and end times and press Save to change the information.
   2. To delete the record, touchClear sleep log.
4. For Android, touch nopencil iconto edit your sleep log and thePlus button with three dotsto clear your sleep log.

4. Change sleep sensitivity settings

There is a sleep sensitivity setting in the Fitbit app. The default option is the normal setting.

Try changing the sleep sensitivity setting from normal to sensitive or vice versa.

Change Fitbit sleep sensitivity settings on Apple (iOS) devices like iPhone and iPad

1. Go to the Today tab and tap your profile picture or icon in the Fitbit app.
2. Select Activity and wellness from the list of settings.
3. Choose sleep.
4. Scroll down and tap Sleep Sensitivity to change this setting to your liking (normal or sensitive).

If you are using older versions of the app, follow step 1 and tap Advanced settings > Sleep sensitivity.

Change Fitbit sleep sensitivity settings on Android devices

Currently, the Fitbit app for Android doesn't offer a way to change sleep sensitivity within the app, so you'll need to use your online dashboard to make this change.

1. Open a browser and go to yourFitbit account dashboard.
2. tap onSettings gear icon > Settings > picture of your device.
3. Select below your Fitbit device nameSleeppersecucionand update your settings.

   

4. Sync your Fitbit with the app.

Normal sleep adjustment vs. Sensitive Fitbit Explained

The normal setup only counts significant moves, like B. the rollover.

Sensitive settings record almost all your movements as fidget or awake time.

If you wake up tired when your Fitbit shows you've had enough sleep, try switching to the responsive setting.

5. Deselect Get sleep information.

Fitbit's Sleep Insights feature uses your Fitbit data, including your sleep history, exercise, calories, heart rate, and other data, to discover behaviors that affect your sleep.

Sleep Insights also helps you improve your sleep based on your personalized data.

Some users reported that disabling these features fixed the issue of their sleep cores not showing up.

How to turn off Fitbit sleep information

1. Open the Fitbit app and tap the Today tab.
2. tap ondream tile.
3. squeezesetup teamRight upper corner.
4. To switch offGet information about sleep.

6. Check your heart rate settings

Your Fitbit combines heart rate and movement data to get a more accurate picture of your sleep cycle. So make sure your Fitbit's heart rate monitor is turned on.

You can't disable heart rate tracking for Fitbit Sense and Versa 3+ series users, so you can skip this tip.

If you think your problem is related to heart rate or sleep tracking, read our postFitbit doesn't track sleep? let's fix itfor further corrections.

Check the status of your Fitbit's heart rate sensor

1. Open the Settings app on your Fitbit device (not the app).
2. Scroll down toheartbeat.
   1. This setting is not available on the Sense or Versa 3+ series.
3. Make sure it's on. If not, turn it on.

7. Try changing the position or setting of your Fitbit wrist

Try carrying your Fitbit in your non-dominant hand (or vice versa). Or wear it on the inside of the wrist (bottom of the wrist) and not on the outside.

It also helps to slide the watch or tracker higher on your arm so you don't bend your wrist.

Wearing it on the inside of your wrist is especially helpful if you have tattoos or a lot of arm hair (you can also shave your hair, but wearing it on the inside is so much easier!)

Regardless of the position of your Fitbit, make sure it is snug and comfortable when you sleep. It shouldn't be so loose that it moves or so tight that you feel pressure from the band. Find a setting that you notice the least.

How to change the wrist domain of your Fitbit

1. Open the Fitbit app and tap the Today tab.
2. Select your profile photo or icon.
3. Choose the name of your Fitbit device from the list.

Look forlegumesoWrist placement, touchand then change your settings.

The dominant setting makes your Fitbit less sensitive to motion the more you use it.

On the other hand, the non-dominant setting makes your Fitbit more sensitive to motion, since you use it less often to eat or type.

frequent questions

What is a sleep score?

Your Sleep Score helps you understand your sleep each night to identify trends in your sleep patterns.

This detailed look at your sleep patterns can help you develop healthier sleep habits.

Factors like caffeine, alcohol, stress, illness, or other actions can affect your heart rate while you sleep.

A sleep score gives users an easy-to-understand summary of their sleep quality.

While the sleep score is a good metric, it is not an FDA-approved diagnostic tool for diagnosing sleep disorders.

What is a good sleep score when I use my Fitbit?

Most people score between 72 and 83. Sleep score ranges are:

• Excellent: 90-100
• Gut: 80-89
• Fair: 60-79
• Bad: Less than 60

The higher your score, the more refreshing your sleep will be.

How is the sleep score calculated?

Your total nighttime sleep score is based on your heart rate, time spent awake or restless, and sleep stages.

You must be able to see your heart rate and sleep stages to see your sleep score.

• 50% of the score comes from sleep time. It's not based on how much time you spend in bed. If you lie awake in bed or wake up multiple times during the night, your sleep score will drop.
• 25% of the score comes from deep and REM sleep time.
• 25% of the score comes from the time your heart rate is below your resting heart rate and how restless your sleep was. These combined factors are called recovery.

This all goes into an algorithm and you get a sleep score.

How do I improve my sleep score?

To get a higher score, you should have a longer total sleep time and longer REM and deep sleep.

Less tossing and turning and a sleeping heart rate lower than your daytime heart rate will increase your score.

Where can I find the sleep score?

You can find it in the Today tab of your Fitbit app, just below the pedometer. You can also view your sleep score right on your Fitbit watch by tapping the Today app and scrolling down to the Sleep category.

Wear your tracker when you go to sleep and the app will create a report right after you wake up, usually a few minutes later.

How do I see my sleep score in the app?

1. Wear your Fitbit device at bedtime and sync it in the morning.
2. Open the Fitbit app.
3. Tap the Today tab, then tap the Sleep tile.
4. See your sleep log score.

How do I see my sleep score on my Fitbit device?

1. Wear your Fitbit device at bedtime and sync it in the morning.
2. Swipe up on the watch face to see Fitbit today.
3. Check your sleep block to see your sleep score.
   1. You may need to swipe up to find it (depending on model).
   2. On older models like the Fitbit Ionic or Fitbit Versa, you may need to tap Settings at the bottom of Fitbit Today and select the sleep tile.

Do I need Fitbit Premium to see sleep metrics?

No, Premium is not required to view sleep metrics.

Users who pay for the premium subscription program get more details about their sleep score, for example. B. A detailed analysis ofrestore score, which looks at an additional metric: your heart rate during resting sleep.

Along with additional details about hissleepFitbit Score also compares your sleep to your peers.

You will also receive aReport all snoring and noise in your sleep environment- all through your Fitbit's built-in microphone!

Your heart rate while you sleep is generally lower than your resting heart rate during the day.

OSolo Fitbit PremiumThe score helps you understand how restful your sleep was, as determined by the difference between your heart rate during sleep and your resting heart rate during the day.

Fitbit Premium subscribers also have access to Fitbit's Better Sleep Guided Programs, which outline steps to better sleep.sleephabits with a monthsleepProfile (for people with Charge 5, Inspire 2+, Luxe, Sense series and Versa 2+)

Every month when you use your Fitbit and whenSleepFor at least 14 days a month, you will receive a report detailing your datasleepwith 10 monthly metrics along with asleepAnimal that reflects long-term trendssleepbehaviors

These sleep profile metrics include:

1. Sleep schedule variability– how much your sleep pattern varies from day to day.
2. Bedtime– on average, the time you usually go to bed.
3. Time before healthy sleep– how long it takes, on average, to fall into a deep sleep.
4. sleep duration– How long do you usually sleep?
5. i am deep– how much time you spend on average in deep sleep.
6. REM sleep– how much time you spend on average in REM sleep.
7. i am repairman– how much time you spend on average with a heart rate lower than your normal resting heart rate.
8. sleep stability– how often, during the sleep phase, you woke up briefly or moved, on average. When you change sleep stages or sleep position, her brain often wakes up for a moment; Stability tracks how often this happens.
9. Long waking nights- How many times have you experienced awakenings that lasted 30 minutes or more?
10. days with naps- how often your Fitbit device has registered naps.

Summary

We found that the best practice for getting consistent sleep metrics with Fitbit is to:

• DO NOT press Start Sleep Now or I will be awake.
• Activates heart rate measurement.
• Sync with the Fitbit app before bed.
• Wear the device in your non-dominant hand, perhaps on the inside of your arm, when you go to sleep.
• Let Fitbit automatically track your sleep.
• Sync with the app when you wake up in the morning. Hopefully you will see your sleep score!

In general, Fitbit devices offer acceptable reliability in terms of sleep tracking for most people.

More importantly, Fitbits provide a wealth of sleep data and trends over time.

This data can help you adopt healthier sleep habits to improve your overall health.

Please note that Fitbit devices are not a substitute for standard clinical polysomnography to correctly diagnose sleep problems and disorders.

I hope this article has helped you access your Fitbit sleep score.

If you have any other questions or want to add something, please let us and everyone else know in the comments section below!

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